General FAQ

Q: How old do you have to be to CHECK IN?

A: You are required to be 21 years old in order to CHECK IN.

 

Q: What time is CHECK IN/OUT?

A: CHECK IN is at 4:00pm on the date of your arrival, and CHECK OUT is at 10:00am on the date of your departure. This time is strictly enforced as we have an allotted time to get our units cleaned and ready for our next guest’s arrival at 4:00 p.m.

 

Q: What type of rooms do you have available?

A: We have One Bedroom units and Two Bedroom units. All of our units are ocean front. One Bedrooms have a queen sized bed in the bedroom and a queen sized sleeper sofa in the living room. Two Bedrooms have a queen sized bed in both bedrooms and a queen sized sleeper sofa in the living room.

 

Q: How many people are allowed in a room?

A: One Bedroom units can hold a maximum of four occupants, and our Two Bedroom units can hold a maximum of six occupants.

 

Q: What are the pool hours?

A: Our pool is open between the hours of 8:00a.m. and 11:00p.m.

 

Q: I heard that you rent chairs to guests. How much does that service cost?

A: We provide bikes, helmets, beach chairs, umbrellas, boogie boards, etc. (on a first come first serve basis) as part of our Amenities Package.  Rates are:  Free for owners using their owner’s week. Owners here not on their owners week can pay daily $5.33 or weekly $26.63. Those that are NOT owners and renting or coming from an exchange company $53.25 per week and $9.59 for the daily rate.

 

Q: I see that you have saunas and a Jacuzzi at your resort. How old do you have to be to use them?

A: You must be at least 18 years old to use the sauna, and children under the age of 14 are not allowed in the sauna.

 

Q: Are we allowed to bring pets to your resort?

A: Unfortunately, pets are not allowed at the resort or on the resort’s property. We will be happy to provide boarding information.

 

Q: Does your resort have any on-site activities?

A: Yes, please visit the activities tab under the “Experience” tab located on the home page of our website.

 

Q: Someone in my party is handicap, do you have anything to assist them?

A: Yes, we have the following items available at the front desk upon request:

  • Visual/audio alarm smoke detector
  • Telephone decoder for the hearing impaired
  • Bath Bench
  • Bathtub Rails

Q:  Is smoking allowed?

A:  No, we are a no smoking property.